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Alpha
Board Admin
Posts: 337
XGames Bug Reports
Posted: Feb 7, 2010, 11:22:49
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To help us to continue to make XGames even better, please report any issues you may encounter here.
Thank you again, for your support and patience during this migration.

Deborah
--
Director of Portal Operations
Phxx Gaming Services
Last Edited: Feb 10, 2010, 19:51:24

Alpha
Board Admin
Posts: 337
Re: Post Counts
Posted: Feb 7, 2010, 18:02:36
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Please be aware your post count may have dropped slightly. This is not a bug.
Subforum sections and posts have not been migrated at this time - therefore any posts made in the subforums will not have been included in your post count.

This will be rectified at a later date.

Thank you
Last Edited: Feb 7, 2010, 18:10:30

themaniac007
Member
Posts: 40
Re: Weyak XGames Bug Reports
Posted: Feb 9, 2010, 15:11:23
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Hey Alpha,

First of all, nice upgrade to the xgames site.

But i would like to bring to your notice that a few things are good as it is. For example, the "New Posts" tab in the previous forum. Also, though i am an admin in one of the servers, i'm not able to find the forum for "Admins Private".
Another thing i would like to point out is that, whenever i login into my weyak id from the xgames site, i get transferred to the weyak.ae site and there is no option to go to the xgames site from there. But sum how i manage to reach the xgames site (i still dunt know how)
Previous links do not appear to be working, like the xgames tourney registration thread (http://xgames.weyak.ae/forums/showthread.php?t=1211)

Ok i just found another bug. I'm having a hard time attaching my pic for my profile, whereas previously it was as easy as "ABC"...

It would be nice if you look into these issues.
And keep up the good work.
Last Edited: Feb 9, 2010, 15:28:39

Alpha
Board Admin
Posts: 337
Re: XGames Bug Reports
Posted: Feb 9, 2010, 22:22:07
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Hi themaniac007,
Thanks for your questions, I hope to be able to resolve some of them now for you;

1) 'New Posts' is situated at the top left above 'Post Info' and says 'View All Unread Posts'



2) Admin Access to Private forum has now been resolved. Please browse the boards for 'Private Forums/Server Admin Private'

3) Getting transferred to weyak.ae means you have selected the wrong log in option. Please make sure you select the correct option  WEYAK XGAMES before proceeding to login. Etisalat Account Users please Log In using WEYAK.AE



4) Sub forum posts will be resolved in due course. Please be patient

5) The issue regarding profile images has now been RESOLVED.

Thank you for your support and patience
Last Edited: Feb 11, 2010, 22:09:41

themaniac007
Member
Posts: 40
Re: XGames Bug Reports
Posted: Feb 14, 2010, 01:55:48
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Thanks Alpha!!!

Though i'm still having trouble with the login redirecting me to weyak.ae, but i have found a way to get to the forums.

The only problem i'm having now is the old links are still broken...And as today is the last day of registeration of teams for the tourney and i cant find the thread for it. I would suggest you create a search tab for threads and not for "Etisalat Games" so that people can find particular threads.

samuraisB
Member
Posts: 10
Re: XGames Bug Reports
Posted: Mar 5, 2010, 14:07:19
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Hey there are some serious issues with the username changes;

I have a whole bunch of accounts

 My xgames account xg-samuraisam doesn't work, it just redirects to the weyak.ae portal front page.

At the weyak site it asks for a 'portal' username; I have one from some years back (samuraisam) but that doesn't work (it logs into the weyak portal, and if I go to weyak.ae it shows me as being logged on, however if I go to the xgames site it still shows me as not being logged on)

I created a new weyak username now (samuraisamdxb) and it all seems to log on fine, but in the forums my username is 'samuraisB' which is a tad confusing?! Is there any way to get it changed to samuraisamdxb?

Alpha
Board Admin
Posts: 337
Re: XGames Bug Reports
Posted: Mar 6, 2010, 02:53:05
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The most recent changes to registration and login no longer make it
possible for us to alter usernames. If you have any concerns over an incorrect username, please contact support.

We apologise for any inconvenience this may cause.



Alpha

hellrocker
Member
Posts: 85
Re: XGames Bug Reports
Posted: Apr 5, 2010, 15:08:00
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I have an account with name RaT3d--R--xg and i have lost the pass since the site has changed i wanted to know how can i get my password back the "Forgot Password" steps are confusing and ask's for mobile number which i had not given when i became the member with that account in the old site :S plzz help can u mail my pass to my email account . Help Needed :(

Alpha
Board Admin
Posts: 337
Re: XGames Bug Reports
Posted: Oct 16, 2010, 05:34:24
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For help with login and registration please refer to our support forums where the Etisalat XGames Support Team will assist you with your enquiries;
https://support.reachgaming.com/entries/117942-help-with-login

Thank you
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